Privacy policy
Last Updated: 05.02.2026
This Privacy Policy describes how Chamaste (“we”, “us”, or “our”) collects, uses, and protects personal information when you visit or make a purchase from https://chamaste.com/ (the “Site”) or otherwise interact with our services.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When updates occur, the revised version will be published on this page and the 'Last Updated' date will be modified accordingly.
Information We Collect
To operate our business and provide our services, we collect certain information from customers and visitors. This information helps us process orders, provide customer support, improve our website, and comply with applicable laws.
Information Provided by You
We may collect personal information that you voluntarily provide, including:
• Contact details such as name, email address, phone number, and shipping address.
• Order information including billing details and purchase confirmation.
• Account information such as login credentials where applicable.
• Messages or inquiries sent to our customer support team.
Automatically Collected Information
When you browse our website, certain information may be collected automatically using cookies or similar technologies. This may include device type, browser type, IP address, and browsing activity. This information helps improve website functionality and user experience.
Information from Third Parties
We may receive information from trusted third-party partners such as payment processors, logistics providers, marketing partners, or analytics services in order to fulfill orders and operate our services efficiently.
How We Use Personal Information
Personal information may be used for the following purposes:
• Processing and delivering customer orders.
• Communicating order updates or service-related information.
• Providing customer service and responding to inquiries.
• Improving our website, services, and shopping experience.
• Preventing fraud or unauthorized transactions.
• Complying with applicable legal obligations.
• Sending promotional communications where permitted by law.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to maintain website functionality, analyze traffic, and improve user experience. You can adjust your browser settings to manage or disable cookies if desired.
Sharing of Information
We may share personal information with trusted service providers who assist with payment processing, order fulfillment, website operations, logistics, and analytics.
Information may also be disclosed when required by law, regulation, or legal process.
We do not sell or rent personal data to third parties.
External Links
Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of external sites and recommend reviewing their privacy policies.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is identified, we will take steps to remove it.
Data Security and Retention
We implement reasonable administrative, technical, and organizational safeguards to protect personal information. Data is retained only for as long as necessary to fulfill operational, contractual, or legal requirements.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data.
To submit a request regarding your personal data, please contact us at info@chamaste.com. Identity verification may be required before processing requests.
International Data Transfers
Personal information may be transferred to and processed in countries outside your place of residence. When this occurs, we implement appropriate safeguards in accordance with applicable data protection regulations.
Contact Information
Store Name: Chamaste
Business Address: 87 Gagarin St, Bishkek 720007, Kyrgyzstan
Email: info@chamaste.com
Phone: +16784877709
Working Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT-8)
Response Time: We aim to respond to all inquiries within 1–2 business days.