Billing terms and conditions

Billing Terms & Conditions

This Billing Terms and Conditions document outlines the payment procedures and billing practices of Chamaste. By placing an order on our website, you agree to the terms described below.

1. Accepted Payment Methods

Chamaste provides several secure payment options to ensure a smooth checkout experience. Accepted payment methods may include:

  • Credit & Debit Cards
  • American Express
  • Diners Club
  • Discover
  • Maestro
  • Mastercard
  • Shop Pay
  • Visa
  • Apple Pay and Google Pay
  • Bank Transfers (available for bulk or special orders — please contact us for details)

All transactions are processed in United States Dollars (USD).

2. Payment Processing

Full payment is required at the time of checkout.

Orders are processed only after successful payment confirmation.

If a payment is declined or cannot be verified, the order will not be processed or shipped.

Order processing takes place during standard business days (Monday–Friday).

3. Pricing, Currency, and Taxes

All prices displayed on Chamaste are shown in United States Dollars (USD).

All applicable taxes (GST) are included in the product prices unless otherwise stated.

Any additional shipping costs, if applicable, will be clearly displayed at checkout before the order is completed.

Prices may be updated periodically due to product updates, promotions, or market conditions.

4. Secure Payment Processing

Chamaste uses industry-standard SSL encryption and secure payment gateways to protect all transactions.

We do not store or have direct access to your complete payment card information after the transaction is completed.

5. Refunds and Chargebacks

Refunds are handled according to our official Return & Refund Policy.

Approved refunds are issued to the original payment method within up to 7 days after the returned item has been received and inspected.

Unauthorized or unjustified chargebacks may be investigated and formally disputed.

If you experience a billing issue, please contact our support team at info@chamaste.com before initiating a chargeback so we can assist you.

6. Fraud Prevention

Chamaste reserves the right to review, delay, or cancel any order that appears suspicious or potentially fraudulent.

Additional verification, such as identity confirmation or payment verification, may be required for certain transactions.

7. Contact Information

Store Name: Chamaste
Business Address: 87 Gagarin St, Bishkek 720007, Kyrgyzstan
Email: info@chamaste.com
Phone: +16784877709
Working Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT-8)
Response Time: We aim to respond to all inquiries within 1–2 business days.